Terms of service

  • Right to Refuse Service: We reserve the right to refuse service or cancel orders at our discretion.
  • Policy Updates: We may update these policies at any time. Please refer to this page for the most current version.
  • Contact Information: For questions about our policies, please email us at sales@thepokekado.com .

  • If a product is listed at an incorrect price due to a typographical, system, or human error, we reserve the right to cancel any order that has not yet been shipped and issue a full refund.

    In case of a pricing error, we may offer a goodwill compensation (store credit), but we are not obligated to fulfill the order at the incorrect price.